Credit Cards Quizzes-When a customer disputes a credit

Answer to Quiz

When a customer disputes a credit card sale by a merchant, the following occurs:

Answer: (a), chargeback
A "chargeback" occurs when a customer disputes a credit card sale by a merchant. When there is a dispute by the credit card customer, the credit card company will contact the merchant in an attempt to resolve the dispute. The merchant must respond to the chargeback and provide proof that the product or service was provided to the customer.

Next Quiz:

What is the most amount that you are liable for if your credit card is stolen and you promptly report it to the credit card company?

(a) 0
(b) $50
(c) 250
(d) $500

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